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Opening time 8am. Closing time 11pm. 7 days per week.

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You can also write us, to get chat support thorugh
WhatsApp: 0780334452 (+256 780 334 452)
or
Facebook at m.me/betPawa.ug

Please note that office visiting hours are 8am to 4pm
Email
ug@betpawa.com

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facebook.com/betPawa.ug

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twitter.com/betpawaUG

Post
PO Box 2724, Kampala, Uganda

Visit
Unit B5, 3rd Floor
Plot 49, Ntinda Rd (behind Bank of Africa)
Ntinda, Kampala
Uganda

FAQ Frequently Asked Questions

How to Create an Account
1. Open your web browser and type in: betpawa.ug
2. When the betPawa page appears, click on 'Join Now'.
3. Enter your number and chosen password of six or more characters then select ‘submit’ to get a PIN via sms.
4. Enter the PIN and your account will be activated.

Note: select a password you will remember because it’s the one you will use whenever you want to visit betpawa.ug

Watch how to create an account video here

How to Place a Bet
1. Open your web browser and type in: betpawa.ug
2. When the betpawa page appears click on login.
3. Enter your number and password to proceed to your account.
4. Select the sports option on the menu, let’s say football,
5. Use the sports menu on the left of screen to find the league or country of your choice, or search for the team of your choice using our search function.
6. Make your selection(s) up to a maximum of 30, let’s say (1) for a home team to win.
7. Click on the digit next to the word MENU to access your selections or betslip.
8. Enter your desired stake, the amount you wish to bet.
9. Click on “place bet”

Note: if it displays ‘price has changed’, click on proceed to accept the new price and the bet will be processed or else click to remove the selection from your betslip and start again.

Watch how to place a bet video here

How to Check My Bets & Account Statement
1. Open your web browser and type in: betpawa.ug
2. When the betpawa page appears click on login.
3. Enter your number and password to access your account.
4. Click 'Menu' top right.
5. Select the option you wish to use from the drop down list.

Note: Clicking on ‘My Bets’ lists all of your bets while clicking on ‘Statement’ lists every account transaction: deposits, withdrawals, bets and payouts.

Forgot Password
1. Open your web browser and type in: betpawa.ug
2. When the betpawa page appears click on login.
3. Enter your phone number and click on ‘forgot password’
4. You will receive an sms with a reset PIN
5. Enter the PIN and choose your new password.

How to Request a Withdrawal
1. Open your web browser and type in: betpawa.ug
2. When the betpawa page appears click on login.
3. Enter your number and password to access your account.
4. Click 'Menu' top right.
5. Select ‘Withdrawal’
6. Enter your first and last names in the fields provided and click ‘Request Payout’
7. Enter the amount you wish to withdraw (minimum 10000)

Please note that our Minimum withdrawal amount is 10,000/- and the maximum is 4,000,000/-. For big winners, we will contact you to arrange a bank transfer to your account(s). Cash payments are discouraged.

Note: betPawa processes withdrawals at 8am, 11am, 2pm, 5pm , 8pm & 11pm daily, 7 days a week.

How to make a Deposit

Depositing through MTN Mobile Money

Deposit from betPawa website
1. Login on betPawa.ug
2. Select Deposit on the menu
3. Enter a deposit amount
4. Click on the Deposit button
5. You will receive an approval request on your phone
6. On approval the amount will be credited on your betting account instantly

Lotto and Sports Betting
1. Dial *165# MTN Mobile Money Menu
2. Select 4 Payments
3. Select 6 Lotto and Sports Betting
4. Select 2 betPawa
5. Enter Payment Reference: PAWA
6. Enter Amount: Minimum 500 shillings
7. Enter your mobile money PIN
8. Wait for a confirmation message with your transaction Id

Goods and Services
1. Dial *165# MTN Mobile Money Menu
2. Select 4 Payments
3. Select 4 Goods and Services
4. Enter Merchant Code: BETPAWA
5. Enter Payment Reference: PAWA
6. Enter Amount: Minimum 500 shillings
7. Enter your mobile money PIN
8. Wait for a confirmation message with your transaction Id

Depositing through Airtel Money

Betting and Gaming
1. Dial *185# Airtel Money Menu
2. Select 5 Payments
3. Select 3 Betting and Gaming
4. Select 3 BetPawa
5. Enter Amount: Minimum 500 shillings
6. Enter Reference/Reason for payment
7. Enter your Airtel Money PIN
8. Wait for a confirmation message with your transaction Id

Pay Bill
1. Dial *185# Airtel Money Menu
2. Select 4 Pay bill
3. Select 9 Others
4. Enter Business Name: 655655
5. Enter Amount: Minimum 500 shillings
6. Enter Reference/Reason for payment: PAWA
7. Enter your Airtel Money PIN
8. Wait for a confirmation message with your transaction Id

Note: A charge will be deducted by your service provider.

Watch how to make a deposit video here

More Betting Options

1. Let’s assume you are already logged into your betPawa account.
2. Click on the name of the match that you wish to place a bet on.
3. Then the drop down of all betting options will appear.
4. Select the option of your choice.
5. Then click on the zero (0) next to MENU to make your betslip appear.
6. Insert your desired stake and click on “place bet.”

Note: you can also see all betting options for a match by clicking on the number for example (41+) at the right of any 1X2 market.

Live Betting

1. Open your web browser and type in: betpawa.ug.
2. When the betPawa page appears click on login.
3. Enter your number and password to proceed to your account.
4. Once you are logged into your account click on LIVE NOW at the top of the Sports Menu.
5. All live (in play) games will then appear on screen.
6. Click on the name of match you wish to bet on to get more betting options.
7. Select the option of your choice.
8. Click on zero (0) next to a word Menu for your betslip to appear.
9. Insert in your desired stake, the amount you wish to bet, and click on “place bet”

Note: betting prices can change every minute, so make sure you don’t take too long to place your live bet.

How to Find More Sports to Bet on

1. Open your web browser and type in: betpawa.ug.
2. When the betPawa page appears click on login.
3. Enter your number and password to login to your account.
4. Click on “Sports” top left to access the drop down menu of all sports.
5. Choose the sport you want to place a bet on.
6. Make your selections as usual and click on “place bet”

Note: If you are using a PC, Laptop or Tablet, the word “Sports” will not appear on your screen; instead what will appear is the word “Football”. Click in the rectangular box containing that word “Football” to access more sports for betting.

Bonuses and Special Offers

1. Bonuses / offers are optional and seasonal.
2. Open your web browser and type in: betpawa.ug.
3. Check on our betpawa home page image to see whether bonus is on offer.
4. Look on the minimum deposit to see how much you need to deposit to get a bonus.
5. Make a deposit then login to your account.
6. The bonus Rules will appear. Make sure you read and understand the rollover requirement before requesting a withdrawal.
7. Then you can either click on "Decline" to ignore the bonus or "Accept" to receive the bonus.

How the rollover requirement works:

Let’s say the bonus on the home page is 100% and the minimum deposit is 5,000/=, and the rollover requirement is x4,and let’s say you have deposited 5,000/= and received a bonus of 5,000/= which makes 10,000/=.

If the rollover is x4, add your deposit and bonus and then multiply it by x4, so that is 10,000x4=40,000/=.

So, you need to place bets worth 40,000/= in order for you to be permitted to request a withdrawal from your account.

In case you lose both your deposit and the bonus, your account is reset back to normal and the rollover terms will not apply.

Fixtures

You can download and print a list of upcoming fixtures here: www.betpawa.ug/fixtures

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